Frequently Asked Questions

An exclusive stock music video is a video we sell online that the purchaser owns completely outright, royalty free. We only sell these videos once and release all ownership to the purchaser. 

Royalty free material subject to copyright and intellectual property rights may be used without the need to pay royalties or license fees for each use. 

All our models, actors and performers have signed contractual release forms to use their imagery in each video we have produced. You may use this imagery fully and there are no restrictions or demands required from the purchaser of the video. 

When we describe the video in 1080HD or 4K we are referring to its format, quality and size. 1080HD screens are 1920 pixels wide and 1080 pixels high. A 4K screen is 3840 pixels wide and 2160 high. 4K generally translates as highly detailed, crisp and cleaner looking than 1080HD, especially when played on a 4K monitor.  

Yes. You have 2 choices:

1: Before you purchase you can use our editing software to add music, titles, change filter and trim the video. Or

2: After you purchase the video, you will receive the unedited file in an email confirmation and you edit at home with your own editing software. 

If you want to add your own shots to the stock music video, this is also permitted. However you must do this through your ow editing software at home as our editing software does not permit this level of editing. 

If you only need a short promotional tool video for social media platforms, then the 30sec video is perfect. However, if you want a full length music video for the full length of your song to use on Youtube, then a 4min video clip is what you need. You can also purchase both and have a full package ready to go and market your music on any platform. 

You dont need a paypal account to use the payment system. Paypal is just the platform we use for payments. You just need to select, pay with debit/credit card option to avoid the Paypal account part. 

We try to add at least 2 new videos a month at present, however this depends on content creation. We are working towards working with contributors in the future to build a bigger better database of music videos. 

How long is a piece of string? Our prices start from £999, but this is completely dependent on what the client wants. Every music video is different and requires different logistics and costs. However, to make things easy we have developed the ‘Instant Quote Calculator’ on our website so you can play around with various options for your video and get an instant price online without even talking to us! Otherwise we have also devised a wide range of price packages on our ‘Prices’ page that you can choose from. We designed it like this to make the process much easier for our clients.

That’s no problem! We are hired from clients all over the world to shoot videos on their behalf. Either clients come to us, we go to them, or we shoot a video without the client there using models and actors. 

Yes when we begin discussing your video, we will show you a variety of locations you can book including studios and free outdoor locations.  Locations and studios costs depend on so many factors including time spent, size of crew and use. However, we try to only work with affordable cheap locations unless requested by clients.

As per our ‘Terms & Conditions’ we do not release the raw footage to clients. You will only receive the final video. If you request the footage there is a release fee, check our ‘Terms & Conditions’ for more information.

If you already have a free account with us, then you will be able to upgrade to one of our subscription packages on your account page.

We take payment immediately for the month subscription ahead. You can pay using credit card, visa, master card and many other ways.

Yes. If you sign up for a monthly subscription, we’ll charge you once a month until you downgrade or cancel.

No, so if this is important to you, you may want to set up your own repeat reminder in your calendar.

You can either upgrade your subscription package, wait until the next month for the allowance to increase again, or pay for the video independently.

Every month, any unused videos in your plan will roll over to the next month as long as you are on an active subscription. If you downgrade to a lower tier subscription, your accrued credits will carry over. However, if you cancel your subscription completely, you will lose all the rolled-over videos that you’ve stockpiled. So we recommend using up all of your videos before you cancel.

Currently we produce all the stock music videos in house either in London or Ireland at one of our locations.  

Absolutely. You can upgrade, downgrade or cancel your plan at any time by logging in and going to your profile. Just remember that any unused videos from your previous plan will no longer be available to use (see above).

At the minute cancellation (and resetting of your video allowance) takes place immediately. So we encourage you to use all of your available videos before you downgrade or cancel to make sure you use up what you’ve already paid for.

Yes. If you’ve made and downloaded a video as part of your plan in the past, you’ll be able to download it again at any time—regardless of whether you’ve changed plans or cancelled your subscription.